Privacy Policy

Last updated: December 02, 2024

This Privacy Policy outlines ClearPath Garage Door Repair’s policies and procedures on the collection, use, and disclosure of your information when you use our services. It also informs you about your rights under applicable laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and California Privacy Rights Act (CPRA).

By using our services, you agree to the collection and use of information as described in this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have specific meanings defined in this Privacy Policy. These definitions apply equally whether used in singular or plural forms.

Definitions

  • Account: A unique account created for you to access our services.
  • Affiliate: Any entity controlling, controlled by, or under common control with us.
  • Company: ClearPath Garage Door Repair, San Antonio, TX (“we,” “us,” “our”).
  • Cookies: Small files placed on your device by our website to track browsing activities.
  • Device: Any device capable of accessing our services (e.g., computer, tablet, phone).
  • Personal Data: Any information related to an identifiable individual.
  • Service: Our website and related offerings accessible at https://sanantoniotxgaragedoor.com/.
  • Service Provider: Third-party companies or individuals who process data on our behalf.
  • Usage Data: Data automatically collected when you interact with our services (e.g., IP address, browser type).
  • You: The individual accessing or using our services or the legal entity you represent.

Your Privacy Rights

Rights Under GDPR (EU/EEA Users)

If you are in the EU/EEA, you have the following rights:

  1. Right to Access: Request information about the personal data we process.
  2. Right to Rectification: Request corrections to inaccurate or incomplete data.
  3. Right to Erasure: Request the deletion of your personal data (“right to be forgotten”).
  4. Right to Restriction: Limit the processing of your personal data under certain conditions.
  5. Right to Data Portability: Receive a copy of your data in a commonly used format.
  6. Right to Object: Object to data processing for specific purposes, such as marketing.
  7. Right to Withdraw Consent: Withdraw consent at any time for data processing based on consent.

Rights Under CCPA and CPRA (California Residents)

If you are a California resident, you have the following rights:

  1. Right to Know: Request information about the data we collect, use, disclose, or sell.
  2. Right to Delete: Request deletion of personal data we have collected.
  3. Right to Opt-Out: Opt out of the sale or sharing of your data.
  4. Right to Correct: Request correction of inaccurate information.
  5. Right to Limit Use of Sensitive Data: Restrict the use of sensitive personal information.
  6. Non-Discrimination: You will not face discrimination for exercising your rights.

How to Exercise Your Rights

To exercise any of these rights, contact us at:

Data Collection and Use

Types of Data Collected

  1. Personal Data:
    • Name, email, phone number, address, ZIP code.
    • Payment details (if applicable).
    • Information shared via social media logins (e.g., Google, Facebook).
  2. Usage Data:
    • IP address, browser type, device type, browsing activities, time spent on pages.
    • Mobile-specific data (e.g., operating system, device ID).
  3. Cookies and Tracking Technologies:
    • Necessary Cookies: Essential for service functionality.
    • Preference Cookies: Store user preferences (e.g., language, login).
    • Analytics Cookies: Help us analyze site usage and improve services.

Purpose of Data Collection

We use your data to:

  • Provide and maintain our services.
  • Manage your account and deliver requested services.
  • Improve customer experience and optimize website functionality.
  • Fulfill legal obligations and respond to lawful requests.
  • Conduct analytics to improve marketing and operational efficiency.

Sharing and Disclosure of Data

Third-Party Sharing

We may share your personal data with:

  1. Service Providers: For hosting, analytics, payment processing, and customer support.
  2. Affiliates: Entities under common ownership or control.
  3. Government Authorities: When legally required.
  4. With Your Consent: For purposes not outlined above, with explicit consent.

Sale of Personal Data (CCPA/CPRA)

We do not sell personal data as defined under CCPA/CPRA.

Retention of Data

We retain personal data only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy.
  • Comply with legal obligations, resolve disputes, and enforce policies.

When data is no longer required, we securely delete or anonymize it.

Security of Data

We use industry-standard measures to protect your personal information. However, no transmission or storage system is completely secure, and we cannot guarantee absolute security.

Cross-Border Data Transfers

If you access our services from outside the U.S., your data may be transferred to and processed in the U.S. By using our services, you consent to this transfer under applicable laws.

Children’s Privacy

Our services are not intended for individuals under the age of 13. If we learn that we have collected data from a child under 13, we will take steps to delete such data promptly.

Your Choices and Opt-Out Options

Managing Cookies and Tracking

You can manage cookies through browser settings or opt out via our cookie banner.

Opting Out of Marketing

You can unsubscribe from marketing communications by following the instructions in our emails or contacting us directly.

Do Not Sell My Personal Information (CCPA/CPRA)

California residents can opt out of data sales by visiting our Do Not Sell My Personal Information page or contacting us directly.

Updates to this Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted with the revised “Last Updated” date. We recommend reviewing it regularly to stay informed about how we handle your data.

Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

  • Phone: (210) 225-9963